Core features & highlights
Tuniu is a one-stop travel service platform offering bookings for flights, hotels, package tours, independent travel, visas, tickets and local activities. It supports itinerary management and online customer service. The platform uses big data and intelligent recommendations to match users with cost-effective routes and packages.
Use cases & target users
- Family trips, parent-child travel, couples' getaways
- Independent and immersive travelers, group-tour participants, business travelers
- Consumers who need one-stop itinerary planning and after-sales support
Key advantages & highlights
- Extensive product inventory and nationwide/outbound route coverage
- User reviews and sample itineraries for more confident decisions
- Price comparison and promotions for great value
- Mobile app and itinerary management with real-time alerts and customer support
- Quality assurance and flexible refund/change policies for hassle-free travel